Frequently Asked Questions
Everything you need to know about your journey to the perfect cup.
How long will it take to receive my espresso machine?
Most in-stock machines ship within 1-2 business days. Depending on your location, transit time typically ranges from 3 to 7 business days via standard ground shipping.
Do you offer technical support for home setups?
Yes, every purchase includes access to our expert technicians. We provide setup guidance, troubleshooting, and maintenance tips to ensure your equipment performs at its best.
What is your return policy on equipment?
We offer a 30-day return window for unused equipment in its original packaging. Please note that used machines may be subject to a restocking fee to cover inspection and refurbishing.
Does Clive Coffee offer international shipping?
Currently, we ship exclusively within the United States and Canada to ensure we can provide the highest level of warranty support and technical service to our customers.
What kind of warranty comes with my purchase?
All new espresso machines come with a comprehensive 1 to 3-year parts and labor warranty, depending on the manufacturer and model selected.
Can I finance my purchase?
Yes, we partner with specialized providers to offer flexible monthly payment options at checkout, allowing you to invest in premium equipment over time.